Customer support
Proofling alternatives
2 open-source projects that already do this job. Free to use - not free to run, which is what the numbers on the right are for.
The projects
chatwoot/chatwoot★35,565 GitHub starslicence unclearOpen-source omnichannel customer inbox for email, chat, and social messages with admin UI and automation.Open on GitHub ↗espocrm/espocrm★3,198 GitHub starsAGPL-3.0 licenceOpen-source CRM with contact management, workflows, email campaigns, and a web admin interface.Open on GitHub ↗
What you give up either way
- Polish and UX of the commercial product (interactive walkthrough, templates, guided flows)
- Hosted, branded 'Wall of Proof' with built-in embeds and CDN polish
- Any proprietary integrations Proofling offers out of the box (e.g., planned Google Review monitoring)
- Founder pricing, marketing, and brand trust
An open-source project doing the core job proves a replacement is possible. It does not prove it matches Proofling, and it does not prove anyone has run it for a month. How we decide.