Customer support

MyFrank alternatives

2 open-source projects that already do this job. Free to use - not free to run, which is what the numbers on the right are for.

The full assessment →

The projects

chatwoot/chatwoot35,592licence unclearOpen-source omni-channel customer engagement and support platform with live chat and inbox management.Open on GitHub espocrm/espocrm3,199AGPL-3.0Open-source CRM for managing customers, users, roles, pipelines, and basic automation.Open on GitHub

What you give up either way

Polished UI/UX and onboarding flow
Priority/enterprise support and SLAs
Built-in protection/anti-fraud systems
Apple Wallet / Google Wallet card provisioning
Fraud-detection and large-scale reliability engineering

An open-source project doing the core job proves a replacement is possible. It does not prove it matches MyFrank, and it does not prove anyone has run it for a month. How we decide.