Customer support
Front alternatives
2 open-source projects that already do this job. Free to use - not free to run, which is what the numbers on the right are for.
The projects
chatwoot/chatwoot★35,562 GitHub starslicence unclearOpen-source omni-channel inbox supporting email, live chat, and team collaboration.Open on GitHub ↗zammad/zammad★5,831 GitHub starsAGPL-3.0 licenceWeb-based open source helpdesk with email integration, ticketing, internal notes, and full agent interface.Open on GitHub ↗
What you give up either way
- Front AI (Autopilot/Copilot/Smart QA/Smart CSAT) and their managed AI integrations
- 160+ built-in integrations and enterprise-grade connectors
- Enterprise features (SSO/SCIM, multi-workspace, custom roles) and vendor support
- Scale, uptime guarantees, and polished multi-tenant UI/UX
- Managed WhatsApp native channel and vendor onboarding/services
An open-source project doing the core job proves a replacement is possible. It does not prove it matches Front, and it does not prove anyone has run it for a month. How we decide.