Customer support
Eloqra alternatives
2 open-source projects that already do this job. Free to use - not free to run, which is what the numbers on the right are for.
The projects
chatwoot/chatwoot★35,563 GitHub starslicence unclearOpen-source omnichannel live chat and support desk with embeddable widget and messaging channel integrations.Open on GitHub ↗papercups-io/papercups★6,097 GitHub starsMIT licenceOpen-source live customer chat with embeddable widget and agent inbox for real-time conversations.Open on GitHub ↗
What you give up either way
- Operator Mini App inside Telegram (pre-built console described by Eloqra)
- Hosted uptime, SLA, and built-in changelog/automatic updates
- Polished brand UX, marketplace comparisons, and maintained feature roadmap
- Integrated billing per-project UI (you'd need to add admin billing yourself)
An open-source project doing the core job proves a replacement is possible. It does not prove it matches Eloqra, and it does not prove anyone has run it for a month. How we decide.