Customer support
Call to AI alternatives
2 open-source projects that already do this job. Free to use - not free to run, which is what the numbers on the right are for.
The projects
LiveHelperChat/livehelperchat★2,240 GitHub starsApache-2.0 licenceSelf‑hosted live support platform with web/mobile apps, voice/video, and integrations such as Twilio.Open on GitHub ↗chatwoot/chatwoot★36,001 GitHub starslicence unclearOpen‑source omnichannel customer support platform for live chat, email, and messaging channels.Open on GitHub ↗
What you give up either way
- Carrier relationships and negotiated PSTN pricing
- Turnkey SLA, high-availability telephony orchestration and scaling
- Commercial analytics, billing, and multi-number account management
- Phone-number portability and regulatory/compliance handling
An open-source project doing the core job proves a replacement is possible. It does not prove it matches Call to AI, and it does not prove anyone has run it for a month. How we decide.