Customer support

8call alternatives

1 open-source project that already does this job. Free to use - not free to run, which is what the numbers on the right are for.

The full assessment →

The projects

microsoft/call-center-ai6,562Apache-2.0Make and handle phone calls with an AI agent, including telephony and speech integration.Open on GitHub

What you give up either way

Hosted SLA, monitoring and uptime guarantees
Proprietary integrations and prebuilt connectors to CRMs or business tools
Polished UX, onboarding, and support
Potential economy of scale on telephony and model usage discounts

An open-source project doing the core job proves a replacement is possible. It does not prove it matches 8call, and it does not prove anyone has run it for a month. How we decide.